Frequently Asked Questions about Our Wooden Puzzles
- What are your puzzles made of?
100% Baltic birch plywood
- Are the finishes safe?
Yes. The wood stains we use are non-toxic and lead-free (CPSIA information).
- How long does it take to receive a puzzle?
We have an extensive inventory on hand for quick delivery. If you request a unique name, we ask for 2-3 weeks to make and mail it to you.
- Can you make any name?
We can make any name as long as the finished puzzle is not over 19" long.
- Can you replace the pieces the dog chewed up?
Sure. Since each puzzle is individually cut, you will need to mail us the entire puzzle so we can perfectly fit a new piece. Include $5 for return postage and handling.